Common issues we fix
- Recurring blockages and slow-draining fixtures
- Bad odours and trapped wastewater
- Blocked external drains and gullies
- Emergency overflows and backups
What's included
- Initial on-site diagnosis and access checks
- Professional clearance equipment and safety setup
- Transparent explanation of required work
- Aftercare advice and prevention tips
Our process
Inspect
We assess symptoms and isolate the likely blockage point.
Resolve
We clear and clean drains using the right method for the issue.
Prevent
We provide practical recommendations to reduce repeat callouts.
CCTV Drain Surveys — frequently asked questions
What does a CCTV drain survey show?
A CCTV survey reveals the full internal condition of your drains, including blockages, cracks, root ingress, collapsed sections, displaced joints, and scale buildup. You receive HD footage and a detailed written report.
Should I get a drain survey before buying a house in Stoke-on-Trent?
We strongly recommend it. Many properties in the Potteries have drainage systems that are over 80 years old. A pre-purchase survey can uncover hidden defects that a standard building survey will not detect, potentially saving you thousands in unexpected repair costs.
How long does a CCTV drain survey take?
A typical residential survey in Stoke-on-Trent takes between one and two hours depending on the size of the property and the number of drainage access points. You receive the full report and footage on the same day.
Do you charge a call-out fee?
No, Stoke Plumbers and Boilers does not charge any call-out fees. You only pay for the work we carry out, and we provide a clear fixed quote before starting.
How quickly can you arrive in an emergency?
For urgent plumbing, boiler, or drainage problems, we aim to reach you within 60-90 minutes anywhere in Stoke-on-Trent and surrounding areas, including Hanley, Burslem, Tunstall, Longton, Fenton, and Stoke town.
Are your engineers Gas Safe registered?
Yes, all our boiler and gas engineers hold valid Gas Safe registration. We carry out boiler repairs, servicing, and safety checks to the highest industry standards across Stoke-on-Trent and surrounding areas.
Helpful articles
CCTV Surveys
Buying a Home in Stoke-on-Trent? Why a CCTV Drain Survey Is Essential
Stoke-on-Trent's Victorian terraces and post-war semis often conceal drainage problems that a standard building survey will miss. A CCTV drain survey protects your investment.
Drain Maintenance7 Warning Signs You Have a Blocked Drain in Stoke-on-Trent
Stoke-on-Trent's older terraced housing and clay-heavy Staffordshire soil make blocked drains a common headache. Spot these seven warning signs before a minor issue becomes a costly emergency.