Common issues we fix
- Recurring blockages and slow-draining fixtures
- Bad odours and trapped wastewater
- Blocked external drains and gullies
- Emergency overflows and backups
TL;DR
Drain jetting blasts the full length of a pipe clean using high-pressure water alone — no chemicals — clearing grease, scale, silt, and root fragments from the pipe walls rather than just clearing a single blockage. It's used both to shift stubborn or recurring blockages and as scheduled preventative maintenance. Request a fixed-price quote online; there's no call-out fee.
Not sure which service you need? Drain unblocking clears a specific blockage you're dealing with right now. Drain jetting cleans the full length of a pipe run — either to shift a stubborn or recurring blockage that unblocking alone hasn't fixed, or as scheduled maintenance to stop blockages happening in the first place.
Our jetting units run at pressures up to 4,000 PSI, with the nozzle and pressure setting matched to what's actually in the ground — gentler settings for the older clay and cast-iron pipework common across the Potteries, full pressure for modern uPVC and clay pipe in good condition. Most domestic and commercial jetting is done with cold mains water, which is more than enough to shift grease, scale, and silt; hot-water jetting is occasionally used on heavily set grease in commercial kitchen lines, where the extra heat helps break the fat down before the jet clears it.
Root Cutting
Where tree roots have grown into a pipe through a cracked or displaced joint, a standard jetting nozzle will only push through the root mass rather than remove it. For root ingress we swap to a rotating root-cutting nozzle that shreds the roots as it advances, then follow with a standard jetting pass to flush the debris clear. If the roots have already cracked or displaced the pipe itself, we'll flag it after a CCTV check — jetting clears the immediate blockage, but a damaged pipe needs a repair, not repeat cutting.
How it works
- 1. Access & Assess
We open manholes, gullies, or inspection chambers and run a quick pre-check where needed to see what we're dealing with before selecting a nozzle.
- 2. Set Pressure & Nozzle
We choose the jetting pressure and nozzle type to match your pipe material and the deposit being cleared — a general cleaning nozzle, a root-cutting head, or a descaling head for heavy scale.
- 3. Jet the Full Run
The hose is fed through the pipe from the access point, cleaning the walls as it advances and flushing loosened debris down towards the sewer connection.
- 4. Verify & Advise
We run water through the system to confirm full flow is restored and let you know whether a follow-up CCTV check or repair is worth booking.
What's included
- Initial on-site diagnosis and access checks
- Professional clearance equipment and safety setup
- Transparent explanation of required work
- Aftercare advice and prevention tips
Our process
Inspect
We assess symptoms and isolate the likely blockage point.
Resolve
We clear and clean drains using the right method for the issue.
Prevent
We provide practical recommendations to reduce repeat callouts.
Drain Jetting — frequently asked questions
Is high-pressure jetting safe for the old pipes in Stoke-on-Trent houses?
Yes, when carried out by trained engineers. We adjust the water pressure according to the pipe material — lower pressures for older clay and cast-iron systems, higher pressures for modern plastic pipework. If we suspect structural damage, we inspect with CCTV first.
How often should drains be jetted?
For most Stoke-on-Trent residential properties, annual jetting helps prevent blockages from developing. Commercial kitchens and restaurants in Hanley or Newcastle-under-Lyme may benefit from quarterly jetting due to heavier grease loads.
Do you charge a call-out fee?
No, Stoke Plumbers and Boilers does not charge any call-out fees. You only pay for the work we carry out, and we provide a clear fixed quote before starting.
How quickly can you arrive in an emergency?
For urgent plumbing, boiler, or drainage problems, we respond promptly anywhere in Stoke-on-Trent and surrounding areas, including Hanley, Burslem, Tunstall, Longton, Fenton, and Stoke town, with urgent jobs prioritised.
How much does drain unblocking or a boiler repair cost?
Costs vary depending on the nature and severity of the problem. We always provide a transparent fixed quote before any work begins, so there are no surprises on your bill.
What is included in a standard visit?
Every visit includes a full diagnosis of the issue, the repair or clearance work itself, a check that everything is functioning correctly afterwards, and practical advice on preventing future problems.
Helpful articles
Drain Services
Drain Jetting vs Drain Rods: What Works Best for Stoke-on-Trent Properties?
Stoke-on-Trent's mix of Victorian terraces and modern builds means no single approach fits every blocked drain. Here is how jetting and rodding compare for Potteries properties.
Drain MaintenancePreventing Kitchen Drain Blockages in Stoke-on-Trent Homes
Kitchen drain blockages account for nearly half our call-outs in the Potteries. Here is how Stoke-on-Trent homeowners can avoid the mess and expense with a few daily habits.
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